Going above and beyond
To some, excellent customer service is way of life. It’s delivered, willingly and frequently with style and panache. It’s received, […]
The most cheerful of vegetables …
Shorter days, longer nights, darker mornings … and a need for gloves as we move, a tad too fast, towards
The wearing of different hats
I have always loved hats – I own several. In various shades and fabrics. And I am delighted that my
Walking the talk
Being party, recently, to my dentist being incredibly rude about ‘the cost of employing staff’ while working cheek-by-jowl [literally] with
She got the job!
One of the very best things about any week is getting an email saying ‘she got the job‘. As a
One step at a time on World Cancer Day
Two years on, almost to the day, of a Breast Cancer diagnosis, I will always be immensely grateful for the
Keeping your brand safe online – trends of which to be aware
Keeping your brand safe online means staying ahead of evolving technology and consumer habits. As AI, NFTs, and 3D printing
Trading Places
Having spent ten-plus years on the pitching side of funding competitions, what an absolute joy, and honour, to be on
#dancewhilethekettleboils
The absolute highlight of my week is a dance class. There are no mistakes. Just brilliant solos. [Thanks to Pirita
Time, treasures and tools: a very brief look
With 2023 being a year of healing, post breast-cancer, 2024 has been a year of doing things differently. Time for
Imitation is not flattery
Imitation is not flattery when you’ve put your heart, soul and possibly considerable resources into taking a product to market
Not any port in a storm?
I love helping founders, teams and businesses thrive – even in the face of adversity. Digging, delving, identifying potential and