Going above and beyond
To some, excellent customer service is way of life. It’s delivered, willingly and frequently with style and panache. It’s received, […]
Walking the talk
Being party, recently, to my dentist being incredibly rude about ‘the cost of employing staff’ while working cheek-by-jowl [literally] with
Time, treasures and tools: a very brief look
With 2023 being a year of healing, post breast-cancer, 2024 has been a year of doing things differently. Time for